Terms of service

Terms and Services

Welcome to Hallmark Formulations Pharmaceuticals. By accessing and using our website, services, or products, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.


1. General Information

Hallmark Formulations Pharmaceuticals (“we,” “our,” “us”) provides pharmaceutical products and services in accordance with applicable laws and industry standards. These Terms and Services govern your use of our website, communications, and business transactions.

For any queries, you may contact us at:
📧 Email: info@hallmarkformulations.com
📞 Phone: 0161-444-4475


2. Use of Our Services

  • Our products are intended for lawful use only and in compliance with medical guidance where applicable.

  • You agree not to misuse, resell, or misrepresent any product or service obtained from us.

  • We reserve the right to refuse service if any misuse, unlawful activity, or breach of terms is detected.


3. Product Information & Disclaimer

  • All information provided about our products is for general knowledge and educational purposes.

  • Our pharmaceutical products should be used strictly under the guidance of a qualified healthcare professional.

  • We make every effort to ensure accuracy; however, we do not warrant that product descriptions, labels, or related materials are error-free.


4. Orders & Payments

  • Orders placed are subject to availability and confirmation.

  • Prices are subject to change without prior notice.

  • Payment terms will be communicated at the time of order confirmation.


5. Shipping & Delivery

  • We aim to deliver orders within the specified timelines, but delays due to external factors may occur.

  • Risk of loss or damage passes to the customer upon delivery.


6. Returns & Refunds

  • Returns are accepted only in case of damaged, defective, or wrongly delivered products.

  • Requests for returns or refunds must be reported within 7 working days of delivery.

  • Pharmaceutical products once opened or used are non-returnable due to safety and hygiene reasons.


7. Limitation of Liability

  • We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products or services.

  • Customers are responsible for ensuring proper usage as per medical advice.


8. Privacy Policy

We value your privacy. Any personal or business information shared with us will be handled securely and used only for order processing, communication, and service improvement.


9. Governing Law

These Terms and Services are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab.


10. Changes to Terms

Hallmark Formulations Pharmaceuticals reserves the right to update, modify, or replace these terms at any time. Changes will be effective upon posting on our website.


📧 For further assistance, reach us at info@hallmarkformulations.com
📞 Call us at 0161-444-4475